For furniture orders, please contact us within 48 hours of placing your order to request a delivery address change. For home product orders, please contact us within 24 hours of placing your order.

Prepaid orders cannot be cancelled once they have been placed. However, Cash on Delivery (COD) orders may be cancelled before they are dispatched.

Furniture products are delivered within 15–25 working days, while home products are typically delivered within 10–12 working days. For promotional products, the applicable delivery timeline will be mentioned in the product description.

You can track your order through our Track Your Order page or contact our customer support team via Call/WhatsApp at 0300-0422488 or email us at cs@probjpkpbestseller.com for further assistance.

Habitt delivers to multiple cities across Pakistan. For applicable delivery charges based on your destination, please refer to our Delivery Charges page.

If you receive an incorrect, defective, or damaged product, please report the issue within 24 hours of delivery and contact our Complaint Support team via call at (021) 111-422-488.

All return or exchange requests must be reported within 24 hours of receiving the shipment. However, to be eligible for an exchange, the issue must be reported within 24 hours of delivery, along with clear unpacking photos or videos as proof. Requests will only be considered for valid reasons, such as receiving a damaged, defective, or incorrect product.

For home products, clear unpacking photos or videos showing the issue must be provided. Images of the outer and inner packaging may also be requested where required.

For furniture products, a customer furniture delivery feedback form is provided at the time of delivery. This form must be completed with the relevant complaint details and submitted to Habitt for review. Additional photos or videos may also be requested if needed.

Once your complaint is registered and coordinated with the probjpkpbestseller.complaint support team, the product will be picked up, and the exchanged product will be dispatched within 10-15 working days.

If the ordered product is unavailable, we will offer alternative product options for you to choose from. If you do not wish to select an alternative, a Habitt Digital Gift Voucher equal to the value of the item will be issued.

The product must be returned in its original condition and packaging.

Change of mind returns or refunds are not allowed if the product is delivered as shown on the website and in perfect condition.

Promotional and discounted products are non-refundable and non-exchangeable.

If you do not wish to receive a replacement, we will issue you a Habitt Digital Gift Voucher equal to the value of the item.

A replacement of the same article will be provided at no additional cost.

Habitt Digital Gift Vouchers are valid for 3 months from the date of issuance and can be used toward eligible purchases on probjpkpbestseller.com, subject to Habitt’s applicable policies and terms.

You may visit a Habitt store to view and select the product you would like to purchase. However, Digital Gift Vouchers can only be redeemed online, so the selected product will need to be ordered through probjpkpbestseller.com using your voucher.

Your first installment is charged at the time of purchase. The remaining installments are automatically charged to your registered card on the scheduled monthly payment dates.

If a payment is overdue, BaadMay will send reminders through the app. You can also view your payment schedule, payment history, and purchase limit under the Purchases section of the BaadMay app.

If you are using BaadMay and are unable to make a payment on time, contact the relevant support team before your next payment is due. If a payment becomes overdue, your BaadMay account may be temporarily restricted from making new transactions until the outstanding balance has been cleared.

For Yango Pay Later, payment dates are shown in your Yango payment schedule. For assistance with an upcoming or overdue payment, please contact Yango Pay Later Support through the Yango app or its official support channels.

Your installment request will be reviewed by the selected payment provider.
For BaadMay, you will receive an instant response after your request has been reviewed. If your payment is declined, refer to the reason provided or contact Habitt or BaadMay Customer Support.

For Yango Pay Later, your approval status and payment plan will be shown during the Yango checkout process before your purchase is confirmed.

Customers may use BaadMay or Yango Pay Later, subject to the respective provider’s eligibility criteria, approval process, and applicable purchase limits.
Approval and available payment limits are determined by the selected installment provider.

Returns, exchanges, and cancellations are subject to Habitt’s applicable policies.

For BaadMay, if a monetary refund is approved and initiated by Habitt, the approved refund request will be processed within 7 working days. Depending on your bank, it may take an additional 15–20 working days for the refunded amount to appear in your account.

For purchases made through Yango Pay Later, any approved return, refund, or cancellation will first be processed by Habitt. For information regarding adjustments to your Yango payment plan or repayments, please contact Yango Pay Later Support through the Yango app or its official support channels.

With Yango Pay Later, your purchase is divided into 4 payments. The first payment is made at the time of purchase, while the remaining payments are scheduled at 2-week intervals. Your payment schedule will be shown by Yango before you confirm the transaction, and the remaining payments can be managed through the Yango app using an available card or e-wallet payment option.

Habitt does not provide a warranty on home items or appliances. However, certain appliances may be covered by the manufacturer’s warranty. In such cases, customers can contact the respective brand’s customer service team for warranty support and claims.

You can reach our customer support team via call at (021) 111-422-488 or email us at cs@probjpkpbestseller.com for assistance with any order-related concerns.

Habitt furniture comes with a 6-month warranty from the date of delivery, subject to the applicable warranty terms and conditions. The warranty covers eligible issues related to furniture structure, hardware, polish, and foam, where applicable.

A personalized design service that helps you plan and furnish your space with guidance from our design team.

Yes. You can keep your existing furniture, and our designer will recommend Habitt products that complement it to complete your space's look.

Yes. Customers can choose a virtual consultation or book an in-store consultation.

Room measurements, photographs, inspiration images, and an approximate budget are useful starting points.